Refund policy
Qudra Nutrition – Return & Refund Policy
At Qudra Nutrition, customer satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help.
Returns
We accept returns within 14 days of receiving your order, under the following conditions:
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The product must be unopened, unused, and in its original packaging.
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Proof of purchase (order number or invoice) is required.
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For hygiene and safety reasons, opened or used supplements cannot be returned, unless they are defective or damaged.
Refunds
Once we receive and inspect your return, we will notify you of the status:
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If approved, your refund will be processed to your original method of payment within 7–10 business days.
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Refunds are issued for the product cost only. Shipping charges are non-refundable unless the return is due to our error (e.g., wrong or damaged item).
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the issue. We will arrange a replacement or full refund at no extra cost.
How to Request a Return
To initiate a return, please email us at support@qudranutrition.com or use our contact form with your order number and reason for return. We’ll guide you through the process.
Non-Returnable Items
We do not accept returns on:
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Opened or used products
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Items purchased on final sale or during clearance promotions
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Gift cards or promotional items
Need Help?
If you have any questions, please contact our customer care team at:
info@qudranutrition.com